Client care
Frequently asked questions
No. You can check out as a guest. Creating an account is optional and only speeds up future orders.
Never at checkout. You place an order request first; we confirm availability and authenticity, then send payment details. You only pay for verified, in-stock items.
Availability is checked between 09:00–17:00 CET, usually within 2 hours.
By bank transfer (we email the IBAN) or by card via a secure payment link sent after confirmation.
EUR, USD, AMD and GEL. Choose your currency in the header; the final amount is confirmed before payment.
Yes. Every piece is authenticated in-house before dispatch and backed by our Authenticity Promise, with a full refund if ever found otherwise.
Worldwide, with a focus on the EU, US, Armenia and Georgia. All shipments are insured and tracked.
Unworn items can be returned within 14 days with all original tags and packaging. See the Returns & Refunds page for details.